Contact Grabbit
Email support@grabbit.live for anything: API questions, failed captures, billing, refunds, account deletion, or partnerships.
Help us help you faster
- For a failed or wrong screenshot, include the grab id (from the API response or the console logs) and the URL you captured.
- For an API error, include the
error.codefrom the response. The error reference explains most of them and what to do next. - For billing, send the email address on your account. Never send a full API key; the first few characters are enough for us to find it.
Self-serve answers
The API reference covers every endpoint and parameter, the agent setup guides cover Claude Code, Cursor, Codex, and other MCP clients, and you can manage keys, credits, and webhooks yourself in the console.
Company
BrainGrid AI, Inc.1111B S Governors Ave STE 29316
Dover, DE 19904, USA
support@grabbit.live